Fika is your trusted partner for ensuring that things get done just the way you want them—whether it's overseeing services, coordinating tasks, or even directly engaging where needed. We work with vetted professionals, manage service requests on your behalf, and provide real-time updates so you have full peace of mind.

It's simple! You can request a service through our website, Whatsapp, or by contacting our support team. Just tell us what you need, and we’ll handle the rest. If additional details are required, we'll follow up to ensure everything is set up perfectly for you.

• You can request a service through our website, WhatsApp, or by reaching out to our support team.
• Once we receive your request, we'll assess it and provide a confirmation along with any necessary details.
• If a service requires coordination with third parties, we’ll handle it and keep you updated.
• You'll receive progress updates, and if any adjustments are needed, we'll consult with you.
• Once the service is complete, we’ll provide a final report and ensure everything meets your expectations.

While some tasks can be handled the same day, we recommend submitting requests at least 24–48 hours in advance for better scheduling and service coordination.

You can cancel or modify your request before confirmation. If a request is already in progress, cancellation policies may apply.

Great question! While our core mission is to oversee and ensure services are performed as expected, there are cases where we actively participate to create the best experience for you. We don’t just verify—we ensure quality. Whether it’s your personal tasks, home projects, or business needs, we make sure everything is executed to your expectations. Here are more ways we help:

• Property & Project Oversight – Whether it’s a construction project, home renovation, or farm management, we check in on-site to confirm work is progressing as expected. We provide detailed reports, highlight any discrepancies, and, if needed, suggest optimizations to keep everything on track.
• Procurement & Quality Assurance – We ensure that materials, products, or services you’ve requested meet your standards. If we identify better alternatives or cost savings, we notify you before proceeding.
• Household & Personal Errands – Need help overseeing deliveries, making sure services (like cleaning, repairs, or maintenance) are done right, or simply handling errands while you're away? We step in to ensure everything is handled properly.
• Special Assignments & Custom Requests – Have a unique request? We’re happy to help! Whether it’s a personal task, a business matter, or something outside the usual scope, we tailor our support to meet your needs. Let us know what you have in mind, and we’ll work with you to find the best approach.

Yes! If you need assistance with something specific, let us know, and we'll do our best to accommodate.

Pricing depends on the type and complexity of the task. Once you submit a request, we’ll assess it and provide a quote before proceeding.

Payments can be made through our secure platform. We accept major payment methods, and you'll always receive a transparent breakdown of costs before confirming any service.

Absolutely. We use industry-standard encryption and security measures to protect your payment information. Additionally, payments are only processed when the service is confirmed and the scope of work and quotation is agreed upon, ensuring fairness for all parties.

We provide proactive updates at key stages of the service, ensuring you’re informed without needing to check in constantly. Our reports may include photos, videos, and detailed notes where necessary. Additionally, where expert input is required, we may consult with professionals such as lawyers, engineers, or agriculture specialists to ensure you receive the best insights and recommendations. Any third-party documentation relevant to your request will be included in our report for full transparency.

We handle urgent requests where possible, but we are not a replacement for emergency services be it ambulances, law enforcement or other emergency related services. If you have an urgent request, reach out to us (preferrably via phone or Whatsapp to ensure a timely response), and we'll do our best to assist.

Yes! If you need us to regularly check in on loved ones, follow up on service providers, or maintain a long-term engagement, we can arrange that. Our team brings a personal touch to these tasks, making sure everything is running smoothly while keeping you informed. We can continue to check in beyond the original service scope when needed, always coordinating with you first.

For urgent matters, you can reach us via phone, Whatsapp, or email. If you need immediate assistance, calling us directly is the best option—we'll ensure your request is handled promptly.

For more details, you can check our Terms of Service and Privacy Policy. Need assistance? Reach out to us anytime!