Welcome to Fika. Your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you use our services. By accessing or using Fika, you agree to the practices described in this policy.

We collect the following types of information:

• Personal Information: Name, contact details, and payment information when you book a service.
• Service Data: Details of requested services, locations (where applicable), and preferences.
• Usage Data: Information on how you interact with our platform, including app or website activity.
• Communication Data: Emails, messages, or feedback shared with our support team.

Your information is used to:

• Provide and manage requested services.
• Improve our platform and customer experience.
• Process payments securely.
• Send updates, confirmations, and notifications.
• Comply with legal obligations and prevent fraudulent activities.

We do not sell or rent your personal data. However, we may share it in these circumstances:

• Service Providers: Information may be shared with third-party providers involved in fulfilling your requests.
• Legal Compliance: If required by law, regulation, or to protect our rights.
• Business Operations: In case of a merger, acquisition, or business restructuring.

We implement industry-standard security measures to safeguard your data. However, no system is completely secure. By using Fika, you acknowledge that data transmission over the internet carries inherent risks.

You have the right to:

• Access, correct, or delete your personal information.
• Withdraw consent for certain data processing activities.
• Opt-out of marketing communications at any time.
• To exercise your rights, contact us via our support channels.

We use cookies and similar technologies to enhance your browsing experience. You can manage cookie preferences through your browser settings.

We retain personal data only as long as necessary for service provision, legal compliance, and business operations. Afterward, it is securely deleted or anonymized.

We may update this Privacy Policy periodically. Continued use of our services constitutes acceptance of the revised terms.

For privacy-related inquiries or concerns, reach out via phone or email provided on our official website fikanasi.com.